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More than a mere Taylorist repeater of actions, the new ideal worker of post-war Human Factors research not only acts but perceives, acting according to learned evaluative routines that correlate sensation to action. The ideal post-War laborer is not a person of a particular physical build, conditioned to perform particular motions, but rather a universalized collection of possible movements, curated and selected according to mathematical principles.
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Maybe, by structuring our engagement with the experience of Facebook’s opaque processes through the black box metaphor, we’ve set ourselves up to construct a new black box, and ignored the ways in which our relations to others, within and without the present system, have been changed by our newfound awareness.
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In some ways, our thinking about our technologies and algorithms stands to get stuck on the “reveal,” the first encounter with the existence of a black box. Such reveals are appealing for scholars, artists, and activists––we sometimes like nothing better than to pull back a curtain. But because of our collective habit of establishing new systems to extricate ourselves from old ones, that reveal can set us on a path away from deliberative and deliberate shared social spaces that support our fullest goals for human flourishing.